percent fundamentals and 20 percent innovation.
Fundamentals are the core skills of running a site like customer
support, and making the app scale. Don't underestimate fundamentals.
Innovation is what makes your site standout. It differentiates you
from the noise. And its what people talk about when they describe
My advice is to innovate, but remember that successful innovations are
built on top of fundamentals. If Magic Johnson couldn't two hand chest
pass, he'd never be able to throw a 92 ft no look behind the back
bounce pass through a defenders legs and over the next persons head
for a perfect alley-oop